January 21, 2021

Project Spotlight

Saint-Gobain Commercial Solutions partners with Principle Long-Term Care set a new standard in senior and assisted care


Principle Long Term Care, Inc. (Principle LTC) is one of the leading providers of senior healthcare services in the Southeastern United States specializing in long-term care. Principle currently operates 56 centers (~7,200 beds) in North Carolina, Virginia, and Kentucky, offering services ranging from short-term transitional care to Alzheimer’s and dementia care.


Client Objective

With a goal to set a new standard in senior and assisted care, Principle LTC is raising the bar for facilities and services in their category. With new management, Principle committed to providing the highest quality of care while also ensuring the environment is of the highest quality. Focusing on improving the experience will lead to be a better state of wellbeing for residents and staff, will reduce medication use, and improve residents’ restorative sleep.

In 2019, the management team dedicated themselves to designing state of the art facilities where they would be proud to have their own family members heal and live. Four new 70,000 sq ft flagship residences will be built along with renovations to their existing locations to meet this objective.

Solution & Outcome

Leveraging broad expertise in building science and occupant comfort, Saint-Gobain Commercial Solutions helped Principle to identify several potential risks in achieving their objectives. One risk factor was noise due to numerous hard surfaces in their dining, multipurpose, and social gathering area. In addition, noise from the corridors and room to room needed to be better addressed to reduce the risk of disrupting the sleep of the residents. Improving the quality of sleep is a key area of consideration for healing more quickly.

Through a holistic analysis, Saint-Gobain experts also identified a thermal and glare risk in the dining hall where a significant amount of glass was proposed; the beneficial views and connection to nature would lead to unwanted heat gain and glare that would create an uncomfortable experience for their residents. Another risk was moisture intrusion, which was identified in the drawing details where various materials come together, around windows and other areas that are susceptible to leaks.

To help Principle get it right the first time, insights from the design and construction of similar projects including the Saint-Gobain HQ were shared. Saint-Gobain experts completed design reviews, provided system recommendations with details, and conducted Building Science modeling for Acoustics, Daylighting, and Moisture properties to help the Principle team make more confident decisions in the final designs for their investments.

Electrochromic glazing was selected in the dining hall to retain the original design intent while reducing glare and solar heat gain and providing a short payback for the investment. High durability corner protection for the walls was recommended to prevent abuse from gurneys and other equipment to maintain a cleaner, home-like environment. Lastly, higher performing roofing systems were indicated to improve the durability of the building to increase the long term value and reduce future disruptions to the operations of the group’s investment.

To address Principle’s desire for a visually interesting and welcoming lobby, an acoustical ceiling with wood like finish was selected to meet the performance, design, and budget requirements. Sustainable acoustical insulation was added to provide a more comfortable lobby and reduce both mechanical noise and noise propagation throughout the facilities.

Most importantly, a dedicated Saint-Gobain Commercial Solutions team works with Principle’s architectural firms to ensure the appropriate material selections meet overall performance, design and budget requirements and remain in line with Principle’s objectives. The Saint-Gobain team also works with Principles’ general contractors, to ensure smooth and efficient submissions and coordination with their preferred subcontractors in each of the project locations. Principle’s Architects and GCs continue to appreciate the support from Saint-Gobain Commercial Solutions because of the breath of scope they were able to help with on each of Principle’s projects.