Saint-Gobain Crystals has been awarded ISO 9001 certification by the International Organization for Standardization. The certification includes all three Saint-Gobain Crystals Photonics Division manufacturing locations within the United States: precision optics and thin film production in Boulder, Colorado; sapphire window and component manufacture in Milford, New Hampshire; as well as sapphire substrate and laser crystal fabrication in Washougal, Washington. ISO 9001 is an international standard that specifies how an organization implements a comprehensive quality management system, and which includes processes for customer service, recordkeeping, adherence to customer requirements and continuous product improvement.
"Traceability, comprehensive quality logging and documentation are particularly important to our customers because we manufacture components which are typically incorporated by OEMs within complex systems. Often the performance of these components is critical to the entire system," says John Meahan, Director of Sales and Marketing, Saint-Gobain Crystals. "ISO 9001 certification enables these OEM customers to utilize our products with complete confidence because they understand exactly how they are tested and will perform."
Saint-Gobain Crystals is a world leader in the design and implementation of crystal-based technology for radiation detection, lasers and optics, sapphire substrates and reinforcements. Saint-Gobain Crystals' world headquarters are in Hiram, Ohio. With operations in North America, Europe and Asia, Saint-Gobain Crystals engineers materials and supplies components and sub-systems for the international medical imaging, lighting, energy exploration, electronics, aerospace and security markets.